Privacy Policy
Privacy Policy
This Privacy Policy outlines how Bharat e-Filing (referred to as “we”, “our”, or “the Company”) collects, uses, discloses, and protects the personal and non-personal information of individuals (“Users”) who access or use our website or any services offered therein. By interacting with our platform, you acknowledge that you have read and understood the terms of this policy.
- Collection of Personal Information
We may gather personally identifiable information through various means, including but not limited to, when a User registers, places a service request, submits documentation, fills out forms, or otherwise engages with features made available on our platform. This information may include, among others, the User’s name, contact details, residential or business address, email ID, date of birth or incorporation, and identity proof. Provision of such data is voluntary; however, non-disclosure may impact the ability to avail certain services.
- Collection of Non-Personal Data
We also automatically collect non-personal and system-related information during the User’s interaction with our website. This may include the User’s device specifications, browser type, IP address, referring URLs, and technical diagnostics for security and analytics purposes.
- Use of Cookies
Our website may deploy browser cookies to enhance functionality and tailor User experiences. These small files are stored on the User’s device to assist in analytics, session continuity, and user preferences. Users retain the right to disable cookies through their browser settings; however, some functionalities of the site may be impaired as a result.
- Use of Collected Information
We utilize the data collected for the following lawful and legitimate purposes:
- To provide, operate, and improve our services.
- To respond efficiently to User inquiries and support requests.
- To personalize and enhance User engagement with our platform.
- To process payments and fulfill service-related obligations.
- To communicate updates, offers, alerts, and transaction status.
- To conduct surveys, feedback requests, or promotional campaigns with prior User consent.
Email addresses submitted may be used for service-related communication or marketing, with the User retaining the ability to unsubscribe at any point.
- Data Security Measures
We implement a variety of administrative, physical, and technical safeguards designed to protect the confidentiality and integrity of the information stored. Data is encrypted during transmission via SSL (Secure Socket Layer) protocols and stored in secure environments. Our platform is regularly reviewed to ensure compliance with prevailing data security standards, including applicable PCI guidelines.
- Information Disclosure
User data may be disclosed to trusted third-party partners solely for the purpose of service delivery (e.g., processing payments, sending notifications, managing communications). Disclosure will occur only when such third parties have agreed to maintain confidentiality and process information in accordance with applicable data protection laws.
Users also consent to sharing their information with our associated group entities or sister concerns for the purpose of offering integrated services, and may be contacted through email, SMS, or phone. In such instances, the privacy policies of those entities may separately apply, and we disclaim liability for their practices.
In the event of a merger, acquisition, asset sale, or reorganization, your data may be transferred as part of such a transaction, subject to applicable confidentiality obligations and notice requirements.
- Third-Party Links
Our website may contain hyperlinks to third-party websites for informational or promotional purposes. These external sites operate independently and may have separate privacy policies. We do not exercise control over their content or data handling practices and shall not be held responsible for any actions taken by such third parties.
- Google AdSense
We may display advertisements from Google and other third-party providers on our platform. These providers may use cookies (including DART cookies) to serve ads based on a User’s browsing behavior across websites. No personally identifiable data is shared with advertisers. Users can opt out of targeted advertising by adjusting their preferences at Google’s Ad Settings.
- Children’s Data Protection
Our platform is intended solely for use by individuals above the age of 13. We do not knowingly collect personal data from minors. If we become aware that data has been collected from an individual below this age threshold, such data will be promptly deleted.
- Amendments to Privacy Policy
Bharat e-Filing reserves the right to revise this Privacy Policy at any time. Any material changes will be notified via email or through a prominent notice on our website. Users are encouraged to periodically review this page to stay informed. Continued usage of the platform post-update shall constitute deemed acceptance of the revised terms.
- Contact Details
For any inquiries, concerns, or complaints regarding this Privacy Policy or our data practices, you may reach out to us through the contact details available on our website or write to us at:
Bharat e-Filing
[Insert Address / Email ID / Contact Number]
